Vegan Box Delivery Customer Happiness Manager

Company | OddBox

Company description | London’s only sustainable fruit & veg box delivery service.

Job location | Remote.

Job description | Provide top class support to existing B2C and B2B customers and relevant information to potential new customers to encourage them to sign up to Oddbox; make customers happy by providing support over chat, email and phone, as well as interacting with drivers, managing additional administrative tasks and assisting with ongoing departmental improvements.

Compensation package | To be determined during the job interview. The first contract will have a 3 months duration.

Application period | From May, 14 to May, 31 2020.

Number open positions | 1

Candidate qualifications | Confidence and excellent written and verbal communication skills are a must have; tech-savvy and quick to learn new systems; experience dealing with customer service calls and emails; extremely well-organised, methodical and efficient, with a good dose of common sense and initiative; impeccable attention to detail.