Christian Dior Client Development Manager

Company | Christian Dior (LVMH Group)

Company description | Founded in 1948 by the eponym designer Christian Dior, today the company designs and retails ready-to-wear, leather goods, fashion accessories, footwear, jewelry, timepieces, fragrance, makeup, and skincare products while also maintaining its tradition as a creator of recognized haute-couture.

Job location | London (UK)

Job description | Develop client relationships and become a specialist in Dior culture: maximise clients knowledge within the boutiques and across the business; optimise boutique use of the CRM system; monitor weekly and monthly reporting for the Boutiques, HQ, Finance department and Management of the zone; monitor Direct Marketing tools and associated operations; collect catalogues, look books and gifting requests from the Boutiques and place orders with HQ; ensure smooth process of Direct Marketing actions and maintain goal focus within the Boutiques; take part in the Boutique Events structure; monitor the ROI and support the sales associates to develop further their clients; support different pilot projects in Europe.

Compensation package | To be determined during the interview. Job starts on December 2018. The first contract will have a 12 months duration.

Application period | From July, 9 to August, 31 2018.

Number open positions | 1

Candidate qualifications | Previous related experience with Client Development / statistics and analysis of data performance; strong understanding of retail business operations; strong oral and written communication skills; strong analytical, reporting and presentation skills; proficient in use of Window Office (Excel, Word, PowerPoint); quick adaptation to a new software/system; knowledge of Neolane CRM system will be a plus; time Management Skills; committed, flexible, self-motivated; fluent in english; french would be an advantage.